Audio Conference Call Operations

Once an audio conference is under way, the actions you can take depend on your role. The host runs the meeting and can manage everyone on the call, while participants have a smaller set of self-service controls.

What hosts and participants can do

The table below shows which operations are available to each role during a live audio conference.

Operation	Host	Participant
Mute or unmute your own audio	Yes	Yes
Mute or unmute other participants	Yes	No
Record the conference	Yes	No
End the conference for everyone	Yes	No
Leave the conference	Yes	Yes
View the participant list `*`	Yes	Yes
Invite participants `*`	Yes	Yes
Remove participants	Yes	No

Manage an in-progress conference

Everything you need to run the meeting lives in the conference window.

The audio conference window showing participant audio feeds and the call controls

Window shortcuts

Use the icons in the top corner to change how the window is displayed:

, Shrink the call window down to a compact view.
, Expand the conference to full screen.

Participant area

The main area of the window shows the audio feed for everyone on the call. If you are the host, hover over a participant to manage them:

, Mute or unmute that participant.
, Drop a participant from the conference, or cancel an invitation that is still ringing.

The toolbar along the bottom of the window holds the call controls:

New Call: Start another call without hanging up. You can be on two calls at once; placing or answering a second call automatically puts the conference on hold.
Add Participant: Bring more people into the conference.
Mute: Mute or unmute yourself.
Hold/Resume: Put yourself on hold or rejoin the audio.
Dialpad: Open the keypad to send DTMF tones (DTMF stands for Dual-Tone Multi-Frequency, the beeps a phone makes when you press a key, used to navigate automated menus or enter conference PINs).
Record: Start or stop recording the conference.
End Call: Leave the conference, or end it for everyone if you are the host.