Import and Export Personal Contacts

The Cloud Voice App lets you move your personal contacts in and out as a CSV file. Exporting gives you an editable copy you can update in bulk, and importing loads a prepared CSV back into your personal contact list.

Export personal contacts

Exporting writes every personal contact to a single CSV file. Once you have the file, you can add, remove, or edit entries in a spreadsheet editor before bringing the changes back in.

1. In the Cloud Voice App, open Contacts.

2. In the top-left corner, click the contact-group icon , then choose Personal Contacts from the drop-down list.

   

3. At the top of the page, click Export.

4. When the download prompt appears, save the file to the location you want.

Import personal contacts

Tip

Export your personal contacts first and edit that file. Using the exported CSV as your starting template keeps the columns correct and saves you setup time.

Before you import, confirm your CSV meets these requirements:

• Format: UTF-8 encoded .CSV
• Size: under 300 MB
• File name: fewer than 127 characters
• Fields: the columns and values in the file must match the accepted contact parameters

Caution

These are hard requirements. If your file is not saved as UTF-8 CSV, is 300 MB or larger, or has a name of 127 characters or more, the import will not succeed. Correct the file and try again.

To import the file:

1. In the Cloud Voice App, open Contacts.
2. In the top-left corner, click the contact-group icon , then choose Personal Contacts from the drop-down list.
3. At the top of the page, click Import.
4. In the window that opens, click Browse and select your CSV file.
5. Click Import.

The contacts from your file now appear under Personal Contacts.