Outbound Call Frequency Restriction Rule Parameters

When you export Outbound Call Frequency Restriction rules from Cloud Voice, or build a file to bulk-import them, each rule is described by the columns below. The file is a comma-separated values (CSV) file, which is a plain-text spreadsheet where each column is separated by a comma. Use this reference to format your values correctly before importing.

Column reference

Column	What it holds	Required	Constraints	Default
Name	A label that identifies the rule.	Yes	Up to 127 characters.	N/A
Restrictions	How many outbound calls a user may place within a defined window of time.	Yes	See the format details below.	N/A

Caution

Rule names must be unique. Two Outbound Call Frequency Restriction rules cannot share the same name.

How to write the Restrictions value

Each restriction follows this pattern:

{number_of_calls_limit}/{time_limit}/{time_unit}

For example, 200/10/second allows up to 200 outbound calls in any 10-second span.

To apply more than one limit to the same rule, join the entries with an ampersand (&):

200/10/second&3000/1/minute

Note

When you combine limits with &, every limit applies at the same time. In the example above, a call is only allowed if it stays under both 200 calls per 10 seconds and 3000 calls per minute.

Value rules

• {number_of_calls_limit}, digits only, up to 5 characters (so the highest value you can enter is 99999).
• {time_limit}, digits only, up to 5 characters (so the highest value you can enter is 99999).
• {time_unit}, either second or minute.